Resource Coordinator

Introduction

Do you frequently color code your life, enjoy coordinating schedules in a totally analytic way, or hear from others about your awesome attention to detail? As a Resource Coordinator, you can put those organizational skills to great use while scheduling regional Professional Development sessions in collaboration with our customers and internal partners.

About Edgenuity

Imagine a world where all children have an equal opportunity to acquire an excellent education. That`s the Edgenuity mission. Founded in 1998, today Edgenuity partners with schools to provide award-winning curriculum to millions of students in school districts across the U.S., and we`re growing! As the leading provider of digital curriculum and instructional services, Edgenuity empowers students, educators and school districts to achieve success in a variety of online and blended learning models.

A Day in the Life as a Resource Coordinator

As a Resource Coordinator, you will often be the first responder to Professional Development requests from your regional team consisting of customers, Account Executives, Account Managers, and Professional Development Specialists. RCs are the behind-the-scenes miracle workers that find coverage for trainings, organize the necessary details surrounding sessions, input data into NetSuite, and provide last minute assistance if issues arise.

You will be the uber professional and friendly liaison between our external and internal customers (better known as co-workers) in managing the scheduling, revenue, and logistics of sessions. RCs work their magic in NetSuite and Excel to provide weekly and monthly reports as well as maintain up-to-date info regarding all upcoming and recently delivered sessions. Much of your day will be spent working inside both NetSuite and Outlook, but do not worry you will also get plenty of collaboration with your regional team and fellow RCs.

You will be a member of a regional and national team and play a crucial role in ensuring those individuals are well prepared with the details they need right at their fingertips. Many departments company-wide rely heavily on the detail-oriented knowledge of the Resource Coordinators to keep our customers super happy with the services we provide.

Training details and requests change often so being responsive and resourceful with these adjustments, managing frequent incoming emails, and enabling fast turn-around times often requires the ability to handle multiple priorities with demanding timeframes. As a remote position, RCs are independent and friendly self-starters that develop positive relationships virtually with their regional teams, excel in the area of time management, and truly bring it all together.

Qualifications

- Bachelor`s degree or related experience required

- Proficient in MS Office and working in a CRM (preferably NetSuite)

- Rock-star organization skills; must be self-directed, detail oriented, and a great multi-tasker

- Motivated, friendly, and clear communicator who can bring ALL the logistics together

Compensation

We offer a very competitive salary and excellent benefits choices, including Paid Time Off, 12 paid holidays, 10 health, 6 dental, and 4 vision plans to choose from and a variety of ancillary benefits. We contribute to an employee`s HSA account and 401(k), and provide at no cost to employees` life insurance, short-term disability, and long-term disability. We invest in training and development to support your professional growth and provide a casual work environment. But even more importantly, we`re a great place to work!